Service · 0X-OPS

AI operator for e-commerce: talk to your store.

We connect a language model to your store data: orders, stock, ads and analytics. You ask a question in Slack, Teams or WhatsApp and get an answer with numbers. The operator also sends alerts and prepares fixes, but it changes nothing without a person's approval.

3–5 weeks
to go live
from €3,500
excl. VAT, setup
from €350
excl. VAT per month
drafts only
every change needs approval

Capabilities

What the AI operator does.

We choose the skills for your store. These are the most common uses in the first weeks.

Answers about your data

“How much did we make this week after ad costs?” “Which products have the most returns?” An answer in seconds, with a table and the data source.

Alerts about problems

A conversion drop on one device, a payment gateway error, a rejected feed, a site outage, a sudden jump in cost per click.

Morning report

Every day at a time you choose: yesterday's sales, margin, ad cost, low stock and three things to do today.

Ad control

It finds products that lose money in Google Ads and Meta after product costs, and suggests campaign changes.

Product editing

Titles, descriptions, attributes, translations and structured data for whole categories. Changes go live only after approval.

Stock forecast

It calculates when each variant will run out and prepares a draft purchase order for your supplier.

Integrations

What we connect the operator to.

We use official APIs only. We never ask for an admin password.

AreaSystems
Store platformsShopify, WooCommerce, PrestaShop, Magento, Shoper, IdoSell, custom stores
Orders and stockOrder management systems, ERPs with an API, carriers
AdsGoogle Ads, Meta Ads, Allegro Ads, Merchant Center
AnalyticsGA4, server-side GTM, Search Console
Chat channelsSlack, Microsoft Teams, Telegram, WhatsApp, a browser panel

Safety

AI that does not break your store.

  • Read-only start. For the first weeks the operator only reads data and answers.
  • Drafts, not changes. Every change to a product, price or campaign waits for approval by an authorised person.
  • Full log. You see who approved each change and when. Every change can be undone.
  • Data in the EU. We use model providers with processing in Europe and sign a data processing agreement (DPA).
  • Minimal personal data. Most tasks need no customer data, so the operator does not get it.

Example

What a conversation looks like.

You: Why did sales drop yesterday?

Operator: On iPhones, conversion fell 44% from 12:48. Payments in Safari return a gateway error. Android and desktop work normally. A ticket for the payment provider with the logs is ready. Send it?

See a full example with data in the demo panel.

Rollout

From connection to the first decisions.

  1. Week 1: connections and alertsWe connect the store, analytics and ads in read-only mode and switch on failure alerts.
  2. Weeks 2–3: questions and reportsWe teach the operator your definitions: margin, product cost, returns, channels. The morning report starts.
  3. Weeks 3–5: change draftsProduct editing, campaign suggestions and stock forecasts, always with approval.
  4. After that: careWe monitor answer quality, add skills and keep the integrations up to date.

Price

Fixed scope and a written price.

Setup covers integrations, configuration and team training. The monthly fee covers language models, hosting, monitoring and development.

Pricefrom €3,500 excl. VAT + from €350 / month
  • Setup for one platform and one chat channel
  • Each additional integration is quoted separately
  • Included in the Care, Growth and E-commerce department retainers
Ask about a start date →

FAQ

Frequent questions.

Is this just ChatGPT connected to a store?

No. The language model is only one part. What matters are the integrations with your data, your definitions of margin and costs, permission control and the change log. That way answers rest on your store's numbers, not on guesses.

What happens if the AI makes a mistake?

The operator does not make changes on its own. Every change waits for a person's approval and can be undone. For data questions the operator shows the source of the numbers, so results are easy to check.

Do I need a developer on my side?

No. We need one person to grant access to the systems and approve the scope. We do the rest.

Where is the data processed?

In the European Union. We sign a data processing agreement and keep personal data to a minimum.

Can I see how it works?

Yes. In the demo panel of the Halny store, the operator answers sample questions on realistic data.

Related services

What else we do.

Contact

Show us your store.

Send your store URL or describe your idea. We reply within one working day with a time for a call. The first call takes 30 minutes and is free.